Privacy Policy
Last updated: March 2026
1. Controller
Infosistema — Sistemas de Informação, S.A. (“Infosistema”, “we”, “us”), headquartered at Rua Duque de Palmela 37, 3º andar, 1250-097 Lisbon, Portugal, is the data controller responsible for the processing of your personal data through this website.
2. Data We Collect
- Contact form submissions: name, email address, phone number (optional), and your message.
- Usage data: pages visited, referral source, browser type, device type, and IP address (anonymised via Google Analytics / Google Tag Manager).
- Cookies: see Section 7 below.
3. Purpose & Legal Basis
| Purpose | Legal Basis (GDPR Art. 6) |
|---|---|
| Respond to enquiries | Legitimate interest / pre-contractual steps |
| Website analytics | Consent (cookie banner) |
| Security & fraud prevention | Legitimate interest |
4. Data Sharing
We do not sell your data. We may share data with:
- Google LLC (analytics & tag management) — US, under EU–US Data Privacy Framework.
- Hosting providers within the EU/EEA.
- Joyn Group affiliates, solely for internal administrative purposes.
5. Retention
Contact form data is retained for up to 24 months. Analytics data is retained in anonymised form. You may request deletion at any time.
6. Your Rights
Under GDPR you have the right to:
- Access your personal data
- Rectify inaccurate data
- Erase your data (“right to be forgotten”)
- Restrict or object to processing
- Data portability
- Lodge a complaint with the CNPD (Portuguese Data Protection Authority)
To exercise these rights, email privacy@infosistema.com.
7. Cookies
This site uses essential cookies for functionality and optional analytics cookies (Google Analytics via GTM). You can manage your preferences through the cookie consent banner displayed on your first visit.
8. Changes
We may update this policy periodically. The “last updated” date at the top reflects the most recent revision.